Terms and Conditions

Terms and Conditions

Thank you for visiting the website ("this website") of NordecoHK International Limited ("Nordeco" or "us"). You may access or use this website or related services (collectively, the "Services") in accordance with the following Terms of Service and any other terms referred to on this website (collectively, the "Terms of Service"). By using services, such as placing an order on this website, you agree to all terms of service. This Agreement does not acknowledge any relationship between you and Nordeco (partnership, collaboration, employment or otherwise) with Nordeco. This Agreement does not entitle you to be a representative of Nordeco. Nordeco reserves the right to make changes to this website, related policies and agreements, privacy policy, and these terms of service at any time. You should browse this website regularly to check the above-mentioned policies and agreements, privacy policy and updates or changes to these terms of service.


You need to register an account in order to use some of the services provided by this website. By registering for an account, you agree to provide personal information that is true, correct, current and complete in all respects. For more information on how we use your personal data, please see our Privacy Policy. Persons under the age of 18 must make a parent or guardian aware of Nordeco's Privacy Policy before registering to use the Site and Services. Nordeco reserves the right to accept orders only from persons over the age of 18. By using this site, you agree to be responsible for all activities performed under your account. You are responsible for keeping your account and password secure. If you feel or suspect that your account has been hijacked or used without authorization, please contact us immediately.

Prohibited Matters and Violations

We may take relevant action on your account if your account performs activities including but not limited to the following:


Use any technique in an attempt to hide the use of multiple accounts, or disrupt any of our services in any way;

Messages with racially and ethnically objectionable material;

promote or send any spamming;

Impersonate another person or provide any false information.


Nordeco reserves the right, in its sole discretion, to terminate any account. In such event, we will email you to notify you of the account termination.

intellectual property

All Nordeco software and content (which is defined as, or includes any text, audio or music, film, graphics, photographs and pictures) are Nordeco's intellectual property works and are protected by intellectual property, copyright laws and international treaty provisions. This website is for personal and non-commercial use only. Use of the Content for any non-personal and/or non-commercial use is only expressly authorized by Nordeco and/or its third-party licensors. Any content on this website may not be published, reproduced, distributed, sold or licensed without prior consent or authorization from Nordeco. Any unauthorized actions may result in civil consequences or criminal penalties. Nordeco reserves the right to withdraw or modify any service without notice. We will not be responsible if for any reason this website is unavailable at any time or for any period.

third party link

This website may contain other websites or resources that are not managed or prepared by Nordeco. We have no control over these sites and resources, and therefore we will not be liable for any loss, damage or allegations whatsoever arising out of or in connection with your use of these sites and resources. Nordeco is not responsible for the content or accuracy of any off-site. Use of sites or resources other than this site is at the user's own risk and subject to the respective terms of use and service of such sites.

purchase qualification

To shop at Nordeco, the following conditions must be met:


be 18 years of age or over;

Have a valid credit or debit card accepted by Nordeco as a form of payment issued by a licensed bank, or have a valid PayPal account;

Ensure that the personal and payment information provided by you is valid and correct (including email address, real name, telephone number, billing information and other information requested by this website).


By placing an order on this website, you authorize Nordeco to charge your credit/debit card or PayPal account for the total amount of the order. You also expressly authorize us to use the personal data you provide to carry out appropriate anti-fraud checks, such as credit checks, and, where necessary, to transmit or obtain information about you to or from third parties. Third parties include, but are not limited to, credit reference agencies or anti-fraud agencies, and such agencies may hold relevant information. For more information on how we use personal data, please see our Privacy Policy. All ordered items are subject to warehouse availability and confirmation of the order price. Items in the shopping basket are not reserved and may be purchased by other customers. This website is for personal use only. Customers are not allowed to purchase goods from this website for resale or business development purposes.

Product Description

Nordeco will endeavor to ensure that the content and product descriptions on this website are accurate and complete. However, we do not warrant that the content and product descriptions are accurate, complete, current and error-free. If you feel that a product offered by Nordeco is not as described, please see our Returns Policy.


The prices indicated on this website are in Hong Kong dollars. Barring an obvious error, acceptance of your order constitutes your agreement to pay the price displayed on this website. Whilst every effort is made to ensure that all prices displayed on this site are accurate, all prices cannot be guaranteed to be correct and we reserve the right to correct any errors. If we become aware of an incorrect price for any product you have ordered, we will notify you as soon as possible, at which time you will have the option to reconfirm or cancel your order. If we cannot contact you, we will treat the order as a cancellation order. If your credit/debit card is not a Hong Kong dollar account, the final charge will be calculated in your account currency by your issuing bank based on the applicable exchange rate on the day the transaction is processed.


We accept payment by Visa, MasterCard, PayPal and Stripe. If you use the above credit/debit card and online payment methods, you confirm that you are the holder of the credit/debit card or PayPal/Stripe account, or are authorized by the holder to use it. If your credit/debit card issuer refuses to authorize payment to Nordeco, we will not be responsible for any delays or stoppages in delivery. Our transaction process complies with the strict international security standards set by the payment card industry, allowing you to experience a safe and secure shopping process. If you have registered an account on this website and decide to store your credit card information with us, your information will be fully encrypted and will only be used to process the transactions you want to make, and will be safely stored in our system. In the absence of our negligence, we shall not be liable for any losses you may suffer if any third party obtains unauthorized access to the information you provide when using our services.

accept order

When you enter your personal information, payment information and submit the order, we will send you an email to confirm receipt of the order. This email is only an acknowledgment of receipt of the order and does not constitute an acceptance of the order. Your order has been accepted and your contract with Nordeco has been completed when we send you an e-mail confirming that the goods have been dispatched. Only the items listed in the confirmation email sent at the time of shipment are included in the contract. Nordeco reserves the right not to accept an order for any reason at its sole discretion. Reasons include but are not limited to one of the following:


the items you ordered are out of stock, or are withdrawn because they do not meet our quality standards or because one or all of the ordered items are subject to delivery restrictions;

we discover an error in the price or description of the product;

we have failed to obtain payment authorization;

You are not eligible to purchase as set out in the Terms of Service.


If there is any problem with your order, our customer service team will contact you as soon as possible.

Delivery and Pickup

When you place an order online, you will be notified of an expected delivery time. The Nordeco team will try its best to complete the delivery within the estimated time, but there is no guarantee that the goods will be delivered to you within the estimated time. Nordeco insures each order in transit until it is delivered to you or picked up. When picking up the product, you will need to sign an acknowledgment of receipt of the product. After signing, you start to take responsibility for the goods. If the consignee or pick-up person is not the original purchaser, it means that you accept the signature of the above-mentioned person as proof of delivery and indicate that Nordeco has completed your order, and at the same time accept the transfer of related responsibilities. Nordeco reserves the right to update the shipping policy at its sole discretion without prior notice. For more information on shipping methods, fees, and shipping information, see Shipping Services.

return the goods

Nordeco wants to provide you with the best online shopping experience and therefore has a free, no-questions-asked returns policy. If for any reason you are not 100% satisfied with the item, you may return the item for a full refund. i) Customers can return the goods within 14 days after receiving the goods; ii) The returned goods must be in their original condition: that is, unworn/used, in original branded boxes and bags that have not been damaged, and with all labels and price tags All intact. For details on return procedures, please refer to Return Policy.

your rights

These Terms of Service are not intended to affect your rights under the laws of the Hong Kong Special Administrative Region.


The opinions expressed by designers, companies or third parties and their affiliates who sell products on this website to any media are purely their personal opinions. Nordeco is not responsible for any such opinions, which do not necessarily reflect those of the company. Nordeco does not warrant that use of the site and services will be error-free or that the site or the server that supports it is free of viruses or other harmful components. We recommend that all users of this website ensure that they have up-to-date software, including antivirus software. Certain events may occur outside the Company's reasonable supervision, such as severe weather. In such circumstances, Nordeco will endeavor to maintain the service, but will not be liable for any failure to comply with these Terms of Service.

Indemnity and Waiver

You agree to release us, and at our request, fully indemnify us, Nordeco, from and against all liabilities, claims, expenses, damages and losses, including attorneys' fees, arising out of any breach by you of these Terms of Service. This includes any other person using the Site under your account, whether as a result of your action or inaction. If you violate the terms of service and we do not take any action against your behavior, it does not mean that the company waives the exercise of our rights and solutions in other violations of the terms of service.


We have a complaint handling procedure, which can be resolved immediately if a dispute arises. If you have any complaints or comments about your order, please contact our customer service team.

Governing Law and Jurisdiction

These Terms of Service, and all of our policies and procedures, are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. In case of any disputes or claims related to these terms of service, the relevant courts of the Hong Kong Special Administrative Region Government will have independent judicial judgment.